Collubi – Terms of Use

Last updated: September 9th, 2026

These Terms of Use (“Terms”) are between you and Collubi LLC, a Washington limited liability company (“Collubi,” “we,” “us,” or “our”). Collubi operates an online marketplace for collectible merchandise. By accessing or using Collubi, you agree to these Terms and the Acceptable Use Policy contained in Section 11.

1. Beta Status

Collubi is provided on an “as is” and “as available” basis. As a beta product, features may change, malfunction, or be discontinued at any time without notice. Collubi makes no warranties regarding availability, reliability, or performance.

2. Platform Role

Collubi is a marketplace platform that enables users to list, discover, and transact with one another. Collubi does not take possession of, receive, or hold buyer funds. Payments are processed through PayPal’s marketplace/payment infrastructure, and applicable funds remain within PayPal’s payment system until settlement or disbursement to the applicable seller or other authorized recipient.

Collubi is not the seller of items listed by users and does not take title to, possess, or physically handle items sold through the platform. Unless expressly stated otherwise in these Terms or an applicable policy, the transaction is between the buyer and seller. Collubi does not independently authenticate, grade, or guarantee the authenticity, condition, legality, or quality of listed items.

Collubi’s role in payment processing, including the timing and mechanics of settlement, is subject to PayPal’s applicable agreements, policies, and marketplace/payment services. Nothing in these Terms is intended to characterize Collubi as a bank, money transmitter, escrow agent, or custodian of buyer funds.

3. Transactions and Disputes

Buyers and sellers are responsible for accurately describing, shipping, receiving, and reviewing items. Collubi does not guarantee delivery, refunds, item condition, authenticity, or seller performance. However, Collubi provides a marketplace dispute process for transaction-related issues.

Users may raise a dispute at any stage of an order, including before shipment, while an item is in transit, or after delivery. For disputes concerning an item after delivery, a buyer generally has three (3) days after delivery to raise the dispute through Collubi.

When a dispute is raised, Collubi may first encourage the buyer and seller to communicate and attempt to resolve the issue directly. Either party may escalate the matter to Collubi. When escalated, Collubi may review the listing, photographs, messages, shipping information, tracking information, transaction information, and other evidence it considers relevant.

For an escalated marketplace dispute, Collubi may, in its discretion:

  • Decide in favor of the buyer;
  • Decide in favor of the seller;
  • Require or facilitate a refund;
  • Cancel or otherwise resolve the transaction;
  • Take action concerning the listing or either account; or
  • In appropriate circumstances, issue a refund from Collubi’s own funds while allowing the seller to retain the transaction proceeds.

Collubi’s marketplace dispute decision is final as between the buyer and seller within Collubi’s marketplace process, except to the extent a separate payment-provider process, applicable law, or other non-waivable right applies. PayPal may separately administer payment disputes, chargebacks, reversals, refunds, or other payment-provider processes under its applicable terms and procedures.

Collubi does not guarantee that it will intervene in every dispute or that any particular remedy will be available. Any action taken by Collubi does not constitute an insurance policy, guarantee, authentication service, or assumption of the seller’s obligations.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Collubi reserves the right to suspend, restrict, or terminate accounts for violations of these Terms, the Acceptable Use Policy, applicable law, payment-provider requirements, or other conduct that Collubi reasonably determines presents a risk to the marketplace.

5. Listings, Items, Authentication, and Graded Goods

Users are solely responsible for the accuracy, legality, authenticity, and completeness of their listings. Collubi does not independently authenticate, grade, or certify items.

Collubi permits users to list items that have been graded or authenticated by third parties, but any claim regarding third-party grading, authentication, certification, condition, or provenance must be accurate and not misleading. Sellers must not falsely represent that an item was graded, authenticated, certified, signed, or otherwise verified by a third party.

Users must not alter, counterfeit, reproduce, tamper with, or falsely represent authentication certificates, grading labels, certification numbers, signatures, or other documentation associated with an item. Collubi may remove or restrict listings and accounts when it suspects that a grading or authentication claim is false, fraudulent, or misleading.

References to a third-party grader, authenticator, certification company, or condition designation are representations made by the seller and are not an endorsement, guarantee, or independent verification by Collubi.

6. Seller PayPal Onboarding and Identity Verification

All sellers must complete the PayPal onboarding process required to sell through Collubi and must maintain an eligible PayPal account connected to the marketplace.

Seller identity and risk verification are performed through PayPal’s applicable onboarding and compliance processes. Collubi does not generally duplicate PayPal’s identity-verification process. However, Collubi may require additional information or verification when reasonably necessary to comply with applicable law, payment-provider requirements, fraud-prevention requirements, marketplace policies, or a specific transaction or account review.

Collubi may restrict, suspend, or terminate a seller’s ability to sell if the seller fails to complete required PayPal onboarding, loses eligibility to receive payments, provides inaccurate information, or otherwise fails to satisfy applicable payment or marketplace requirements.

7. Payments, Settlement, and Platform Fees

All marketplace payments are processed through PayPal’s marketplace/payment infrastructure. Collubi does not receive, possess, custody, or hold buyer funds in a Collubi account, wallet, stored-value balance, or escrow account.

When a buyer pays for an order, the applicable payment is processed and held within PayPal’s payment system in accordance with the applicable PayPal marketplace/payment arrangement. Collubi does not take possession of those buyer funds.

Subject to any dispute, refund, payment-provider restriction, or other applicable payment event, seller proceeds are scheduled for disbursement through PayPal three (3) days after the order is shown as delivered. The seller receives the applicable proceeds less Collubi’s platform fee and any other amounts properly deducted or withheld under the applicable payment-provider or marketplace arrangements.

Collubi’s platform fee is associated with the marketplace transaction and is deducted from the transaction proceeds otherwise payable to the seller. The buyer is not required to separately pay Collubi’s platform fee unless the applicable transaction interface expressly states otherwise.

The exact mechanics of payment processing, settlement, fees charged by PayPal, payment holds, reserves, refunds, reversals, chargebacks, and other payment-provider actions are governed in part by the applicable PayPal agreements and policies. Collubi does not guarantee the timing of a payment-provider action where that action is controlled by PayPal or required by law.

8. Chargebacks, Refunds, and Payment Reversals

Transactions may be subject to chargebacks, payment reversals, disputes, refunds, reserves, holds, or other actions initiated by buyers, financial institutions, PayPal, or other payment participants. These events may affect the amount or timing of funds ultimately received by Collubi or a seller.

Where permitted by the applicable PayPal marketplace arrangement, Collubi may cooperate with PayPal in responding to disputes, chargebacks, reversals, refunds, fraud investigations, or other payment events and may provide transaction records or other information relevant to the matter.

Collubi may take reasonable marketplace actions in response to payment reversals or chargebacks, including restricting an account, removing listings, delaying or preventing future transactions, or pursuing amounts owed to Collubi or otherwise due under applicable agreements. The allocation of any chargeback, reversal, fee, or recovery amount between Collubi, a seller, and PayPal is governed by the applicable payment-provider and marketplace arrangements.

9. Auctions and Promotional Listings

Collubi does not guarantee the completion, validity, or enforceability of any transaction or auction conducted on the platform. Collubi may offer paid features that allow users to increase the visibility of their listings, including:

  • Featured placement
  • Search result prioritization
  • Other promotional placements offered through the platform

Paid placement does not guarantee views, impressions, clicks, or sales and does not constitute endorsement by Collubi. Listings, bids, transactions, and promotional placements may be modified, canceled, or removed in accordance with these Terms and applicable marketplace policies.

10. User Content

You retain ownership of content you submit to Collubi. By submitting content, you grant Collubi a non-exclusive, worldwide, royalty-free license to host, display, process, reproduce, and distribute that content solely as reasonably necessary to operate, provide, promote, and improve the platform.

Users represent that they have the rights necessary to submit and display their content. Collubi may review, monitor, restrict, or remove content as necessary to operate the platform, enforce these Terms and the Acceptable Use Policy, respond to reports, or comply with legal obligations.

11. Acceptable Use Policy

This Acceptable Use Policy (“AUP”) is part of the Terms of Use. Users may not list, sell, purchase, promote, facilitate, or otherwise use Collubi to transact in items or engage in activities prohibited by this AUP, applicable law, or PayPal’s applicable policies.

11.1 Counterfeit, Fake, and Inauthentic Goods

Counterfeit or inauthentic goods are prohibited. This includes, without limitation:

  • Counterfeit collectibles, toys, statues, trading cards, memorabilia, or merchandise;
  • Unauthorized replicas or reproductions represented as genuine or authentic;
  • Bootleg merchandise represented as officially licensed merchandise;
  • Fake autographs, signatures, inscriptions, or other claimed authentication marks;
  • Forged or fraudulent certificates of authenticity;
  • Counterfeit or altered grading, authentication, or certification labels, cases, serial numbers, or documentation; and
  • Any item intentionally misrepresented as an original, authentic, licensed, or officially produced item when it is not.

11.2 Intellectual Property Infringement

Users may not list or sell items that infringe another person’s or entity’s intellectual-property rights, including copyright, trademark, patent, trade dress, or other proprietary rights.

Users also may not upload or use photographs, artwork, product descriptions, logos, or other content belonging to another party when doing so infringes that party’s rights or when the user does not have the necessary permission or legal right to use the content.

11.3 Misrepresentation and Fraud

Users may not provide false, deceptive, or materially misleading information concerning an item, including its authenticity, condition, age, edition, rarity, provenance, ownership, grading, certification, licensing, or included components.

Users may not manipulate transactions, bids, ratings, reviews, shipping information, account information, or other marketplace activity for fraudulent or deceptive purposes.

11.4 Stolen, Illegal, or Restricted Items

Users may not list, sell, purchase, or facilitate transactions involving stolen property, illegal goods, unlawfully obtained goods, or items whose sale or possession is prohibited by applicable law.

Users are responsible for ensuring that their listings comply with all applicable federal, state, and local laws and regulations and with applicable payment-provider requirements.

11.5 Other Prohibited Activities

Users may not use Collubi to:

  • Engage in money laundering, payment fraud, identity theft, or other financial crimes;
  • Evade payment-provider restrictions or marketplace safeguards;
  • Operate multiple accounts for deceptive or abusive purposes;
  • Manipulate listings, auctions, bids, search results, ratings, or reviews;
  • Interfere with the operation or security of the platform;
  • Attempt to access another user’s account or information without authorization;
  • Use Collubi for unlawful activities or to facilitate unlawful activities; or
  • List items outside Collubi’s supported collectible categories when those items are not permitted by the platform.

11.6 Reports, Investigations, and Enforcement

Collubi may investigate suspected violations of this AUP, including reports concerning counterfeit goods, intellectual-property infringement, fraud, misrepresentation, stolen property, or other prohibited activity.

Where appropriate, Collubi may:

  • Remove, disable, or restrict a listing;
  • Request photographs, receipts, provenance information, certificates, serial numbers, or other documentation;
  • Contact a seller or buyer for additional information;
  • Restrict, suspend, or terminate an account;
  • Restrict or delay transaction activity or payment release to the extent permitted through the applicable PayPal marketplace/payment arrangement;
  • Cancel or refund a transaction;
  • Cooperate with PayPal, rights holders, law enforcement, courts, or other appropriate parties; and
  • Take any other action reasonably necessary to protect the marketplace, its users, or Collubi’s legal and payment-provider obligations.

Collubi does not guarantee that every counterfeit, infringing, fraudulent, or otherwise prohibited item will be detected before a transaction occurs. The existence of this AUP does not constitute a warranty that any listed item is authentic, lawful, or compliant with this AUP.

12. Limitation of Liability

To the maximum extent permitted by law, Collubi and its operators shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of the platform or any transaction between users.

13. Intended Users and Legal Compliance

Collubi is intended for use solely by users located in the United States. Users are responsible for ensuring that their use of the platform complies with all applicable laws and regulations. Nothing in these Terms is intended to limit any non-waivable rights you may have under applicable law.

14. Changes to Terms

These Terms and the Acceptable Use Policy may be updated from time to time. Continued use of Collubi after an updated version becomes effective constitutes acceptance of the revised Terms, except where applicable law requires another form of notice or consent.

15. Governing Law and Venue

These Terms and any dispute arising out of or relating to these Terms or your use of Collubi are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

To the maximum extent permitted by law, any legal action or proceeding arising out of or relating to these Terms or your use of Collubi shall be brought exclusively in the state courts located in Clark County, Washington, or the applicable federal court serving Clark County, Washington. You consent to the personal jurisdiction and venue of those courts.

16. Legal Entity and Contact Information

Collubi is operated by:

Collubi LLC
9407 NE Vancouver Mall Dr Ste 104
Vancouver, WA 98662-6191
United States

Registered Agent: REPUBLIC REGISTERED AGENT LLC